Order processing times.
When you order is placed, if the cup is in stock we will pack and post it within 3 working days. If you have ordered a cup on pre order or custom order it can take 3- 4 week to make your cup and will be dispatched on the same day that it comes out of the kiln.
How long does postage within Ireland take? We use An Post for shipping and so post within Ireland is expected to arrive in 1 - 3 working days. Parcels to Northern Ireland can take 3 - 5 working. Most often, national express shipping arrives the following day.
Domestic and international shipping options International postage can take up to 2-6 weeks for the package to arrive. WE use our national carrier An Post. We have noticed that UK and Europe parcels tend to take 2-3 weeks and everywhere else including USA, Canada, Australia and New Zealand parcels can take 4 – 6 weeks to arrive after the dispatch date.
Do you offer Express Post? Yes! We offer Express Shipping within Ireland. Orders placed before 12pm will be sent same day. Orders placed after 12pm will be sent out the next day. Additional costs apply for express posting.
Potential service interruptions. Orders may take longer to arrive due to variables outside of our control. Where we are aware of this we will advise you of the potential delay to receiving your parcel. Keep an eye on the An Post website for any updates if delays are being experienced.